About The Position

This seasonal commission sales role in Men's Apparel focuses on delivering excellent customer service, building customer relationships, meeting personal sales goals, and creating a positive team experience. The employee helps customers build complete wardrobes for their lifestyles, careers, and special occasions, using styling expertise across sportswear, suiting, and coordinating accessories. The role includes customer outreach and digital selling, maintaining a customer-ready department, and supporting the team in a fast-paced, high-volume retail environment. Hours vary according to business needs and may include evenings, weekends, holidays, and event shifts.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped merchandise, including reaching for and lifting items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest, confident style and fit feedback to build trust and customer loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Maintain a customer-ready department by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
  • Maintain current product and trend knowledge to serve as a trusted style resource.
  • Support teammates, communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
  • Work a flexible schedule based on business needs, including evenings, weekends, holidays, event shifts, and occasional support for other departments.

Benefits

  • Medical, vision, and dental coverage options.
  • Retirement benefits, including 401(k).
  • Paid time away and PTO accruals.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program resources.
  • Holidays.
  • Potential eligibility for performance-based incentives or bonuses.
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