Seasonal Commission Sales - Women's Apparel - Valley Fair

Nordstrom•San Jose, CA

5d•Onsite

About The Position

This seasonal commission sales role in Women's Apparel at Nordstrom focuses on delivering excellent customer service, building relationships, meeting sales goals, and creating a customer experience that encourages repeat visits. The role helps customers build wardrobes for everyday wear and special occasions through listening, styling suggestions, fit guidance, and recommendations for alterations or tailoring. Sales employees use Nordstrom's 5-Point Selling Standard and digital selling tools to build a personal customer base, follow up with customers, and provide product and trend expertise. The position also supports department operations, including stocking, re-merchandising, markdowns, merchandise recovery, and inventory counts. Scheduling varies based on business needs and may include evenings, weekends, holidays, peak periods, and occasional support of other departments. The role involves continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use, as well as handling merchandise. Employees regularly lift items up to 10 pounds and occasionally up to 25 pounds.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the stated physical requirements, including continuous movement for 6–8 hours per shift and lifting merchandise.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends and serve as a trusted style resource.
Support teammates, communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.