About The Position

Nordstrom is hiring for a seasonal commission sales role in Women's Shoes at Bellevue Square. The position focuses on providing personalized customer service and product expertise to help customers find footwear that fits their needs and style. Sales employees build customer relationships, meet personal sales goals, and create experiences that encourage customers to return. The role is commission-based, with apparel, shoes, and accessories sales typically earning commission ranging from 3% to 14.5%. The listed hourly pay is $21.90. Employees are expected to deliver Nordstrom's 5-Point Selling Standard, maintain customer relationships through follow-up and digital tools, and keep the department customer-ready. Schedule hours vary by business needs and can include evenings, weekends, holidays, and event shifts. Occasional flexibility to support other departments may be required.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Able to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped items, including reaching and lifting items above the head.
  • Regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest style and fit feedback and assist customers with footwear selection, fit, buckling, and lacing.
  • Set and achieve personal sales goals and remain accountable to results.
  • Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate with teammates, contribute to a positive team environment, and help maintain department productivity.
  • Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
  • Work a flexible schedule, including evenings, weekends, holidays, and peak periods; occasionally support other departments.

Benefits

  • Medical, vision, and dental coverage options.
  • Retirement benefits, including 401(k).
  • Paid time away and PTO accruals.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Holidays.
  • Potential eligibility for performance-based incentives or bonuses.
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