About The Position

This seasonal professional sales role in Women's Shoes at Nordstrom's Bellevue Square location focuses on delivering personalized customer service, building relationships, and meeting sales goals. The role helps customers find suitable footwear through product expertise, fit assistance, curated selections, and a seamless shopping experience, supported by fit specialists and a stockroom. Employees are expected to contribute to a positive team environment and keep the department productive and customer-ready. The position requires a flexible schedule based on business needs, including evenings, weekends, holidays, and peak periods. Hours vary by week, and occasional support for other departments may be required. Compensation is listed as $21.90 per hour; commission for apparel, shoes, and accessories typically ranges from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest, confident style and fit feedback to build trust and customer loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help the department stay productive.
  • Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
  • Work a flexible schedule, including evenings, weekends, holidays, and peak periods, and occasionally support other departments.

Benefits

  • Medical and vision coverage options
  • Dental insurance
  • Retirement benefits, including 401(k)
  • Paid time away and PTO accruals
  • Life insurance
  • Disability insurance
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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