Seasonal Commission Sales - Men's Apparel - Fashion Island

Nordstrom•Newport Beach, CA

About The Position

At Nordstrom, employees contribute to the company’s service culture and reputation by providing excellent customer service, working as a team, and meeting sales goals. This professional sales role involves helping customers feel good and look their best while offering fashion expertise, energy, and genuine care. In Men's Apparel, the role helps customers build complete wardrobes suited to their lifestyles, careers, and special occasions, with styling across sportswear, suiting, and coordinating items such as belts, socks, underwear, shoes, and accessories. The position requires building customer relationships, providing trusted style and fit guidance, achieving sales goals, maintaining a customer-ready department, and contributing to a positive and productive team environment. The schedule is flexible according to business needs and includes evenings, weekends, and peak periods. This is a seasonal role with an hourly pay range of $18.80, plus commission opportunities; apparel, shoes, and accessories commissions typically range from 3% to 14.5%.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in customer interactions: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, performing price markdowns and merchandise recovery, and participating in the bi-annual inventory count.
Stay current on product knowledge and trends and serve as a trusted style resource.
Support teammates, communicate openly, contribute to a positive team environment, and help keep the department productive.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book customer-tracking tool.