Seasonal Commission Sales - Jewelry - Fashion Island

Nordstrom • Newport Beach, CA

5d

About The Position

At Nordstrom, Commission Sales employees contribute to the company’s service-focused culture and reputation by providing excellent customer service, working as a team, and meeting sales goals. This is a professional sales role with earning potential. In Jewelry, Handbags, Accessories & Luggage, the employee helps customers choose jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories, using fashion and product expertise to recommend items suited to customers’ style and lifestyle and to explain product features, materials, craftsmanship, and brand differences.

The role involves delivering Nordstrom’s 5-Point Selling Standard, building a personal customer base through in-store interactions, outreach, and digital tools, and offering trustworthy style and fit feedback. The employee sets and works toward personal sales goals, maintains a customer-ready department, stays current on products and trends, and supports a productive, positive team environment. A flexible schedule is required to meet business needs, including evenings, weekends, and peak periods.

Requirements

• Genuine passion for fashion, styling, and customer experience.
• Self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• Team-first mindset and willingness to help teammates and the department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.
• Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

• Deliver Nordstrom’s 5-Point Selling Standard in customer interactions: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Offer honest, confident style and fit feedback to earn customer trust and loyalty.
• Set and achieve personal sales goals and remain accountable for results.
• Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
• Maintain current knowledge of products and trends to serve as a trusted style resource.
• Communicate openly, contribute to a positive team environment, and help the department stay productive.
• Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
• Work a flexible schedule to meet business needs, including evenings, weekends, and peak periods.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability coverage.
• Merchandise discount and EAP resources.
• The position may be eligible for performance-based incentives or bonuses.
• 401(k), medical, vision, dental, life and disability insurance options, PTO accruals, and holidays; eligibility requirements may apply.

What This Job Offers

• Education Level: No Education Listed