Seasonal Commission Sales - Jewelry - Fashion Island

Nordstrom•Newport Beach, CA

4d•Onsite

About The Position

Nordstrom is hiring for a seasonal commission sales role in Jewelry at Fashion Island. The associate provides customer service, builds relationships, and meets sales goals by using fashion and product expertise to recommend jewelry and accessories suited to customers’ styles and needs. The role includes educating customers about product features, materials, craftsmanship, and brand differences, and creating an experience that encourages customers to return. Associates use Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. They develop a personal customer base through in-store interactions, outreach, and digital tools, including the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book. They also maintain a customer-ready department and contribute to a productive team environment. The position requires a flexible schedule, including evenings, weekends, and peak periods. The listed pay is $18.80 per hour. Commission varies by merchandise; apparel, shoes, and accessories sales typically range from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses. Physical requirements include continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, frequent hand use, and regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Maintain current product and trend knowledge to serve as a trusted style resource.
Support teammates, communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule that meets business needs, including evenings, weekends, and peak periods.