Seasonal Beauty Sales - Women's & Men's Fragrances - Hillsdale Shopping Center

Nordstrom•San Mateo, CA

1d•Onsite

About The Position

In the Nordstrom Beauty Department, the Seasonal Beauty Sales employee creates personalized beauty experiences, engages customers to understand their needs, and maximizes sales for on-trend and luxury beauty brands. The role involves makeup and skincare recommendations, building customer relationships in-store and digitally, and contributing to an inclusive team environment. Employees stay current on beauty trends and products through training from Nordstrom and brand partners. The position is seasonal and based at Hillsdale Shopping Center.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Excellent ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for all customers.
Set and achieve sales goals for in-store and digital selling using selling tools, including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.