About The Position

In Nordstrom’s Beauty Department, this role creates personalized beauty experiences and helps customers feel their best. The position involves engaging customers to understand their needs and maximize sales across on-trend and luxury beauty brands. The successful candidate is passionate about beauty trends, makeup, and skincare and can build a customer following both in-store and digitally. The role includes makeup applications, skincare analyses, product recommendations, sales and appointment generation, participation in Beauty events, and maintaining a welcoming, organized, customer-ready department. Sales are supported through in-store and digital tools, including text and social media. Employees receive training from Nordstrom and brand partners on current trends, products, and industry knowledge. This is a seasonal role at the Cherry Creek Shopping Center. The schedule is flexible based on business needs and includes evenings and weekends. The stated hourly pay range is $21.30–$22.20. Beauty and Men’s Fragrance sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Excellent ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals, with an interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for all customers.
  • Set and achieve sales goals for in-store and digital selling, using selling tools that include text and social media.
  • Book appointments and drive sales for in-store Beauty events and services.
  • Keep the department organized, clean, and customer-ready.
  • Stay current on beauty trends, products, and industry knowledge through Nordstrom and brand-partner training.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability coverage.
  • Merchandise discount and EAP resources.
  • 401(k).
  • PTO accruals and holidays.
  • Possible performance-based incentives or bonuses.
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