Seasonal Beauty Advisor - Estee Lauder, North East

Macy's•Hurst, TX

2d•$15 - $22

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert for customers seeking beauty products and advice. You create personalized, inspiring shopping experiences that build confidence and drive sales. You offer product advice and demonstrations, tailored consultations that may include makeup application and skincare recommendations, and guidance on beauty trends and new products. You build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and achieving sales goals. The role combines hospitality, product knowledge, and a passion for beauty to help customers feel confident, cared for, and eager to return. Colleagues help maintain a clean, organized, and shoppable sales floor; review sales goals, new arrivals, top sellers, trends, and promotions; serve customers; refresh signage and pricing; support merchandise moves; promote loyalty benefits; and collaborate with teammates. Flexible availability is required, including days, evenings, weekends, and holidays. All schedules include weekend shifts, and hours depend on business needs and colleague availability. The posting describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week, but does not specify the schedule for this seasonal role.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Provide personalized beauty experiences by building customer relationships, identifying customer needs, demonstrating product application, and educating customers about beauty products and their benefits and use.
Offer expert beauty advice, product demonstrations, makeup application and skincare recommendations, and guidance on trends and new products.
Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Drive sales and client loyalty by maintaining an organized, shoppable space, using clienteling tools to promote offers and product launches, participating in sales events, and completing ongoing training and vendor education.
Meet and surpass daily sales goals by delivering exceptional service.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Use point-of-sale technology and digital tools to support transactions and the shopping experience.
Keep the sales floor and counter clean, organized, and ready for customers; refresh signage and pricing and assist with merchandise moves as needed.
Review sales goals, new arrivals, top-selling items, trends, and promotions.
Support teammates with honesty, care, and collaboration, and work to improve individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice