Estee Lauder Beauty Advisor - Full Time

Belk•Hot Springs, AR

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, relationship-building, product applications, and customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence working in a fast-paced commission environment. This is an hourly position. The Beauty Advisor helps achieve store and personal objectives, builds customer loyalty through personalized consultations and clienteling, and supports promotions, events, and customer outreach. The role also provides product and inventory information through selling tools and digital devices, builds expertise through training and feedback, and maintains merchandising, product replenishment, beauty hygiene, and product protection standards. The position contributes to a positive team culture and supports store fulfillment, operations, and other assigned tasks.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed, able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move throughout all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
Comfort with and enjoyment of assisting customers with makeup application and skincare services.
Maintain required professional licenses and certifications, including state-specific demonstrator or cosmetology licenses where required by applicable state and local regulatory boards.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
Build customer loyalty through excellent service, personalized consultations, clienteling tools, and recommendations tailored to customer needs and preferences.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product details.
Use training tools and brand resources, and apply feedback to build product knowledge, suggestive selling behaviors, artistry skills, and expertise in beauty trends.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products promptly; maintain visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Adapt to changing circumstances and support selling and store operations with other assigned tasks.
Support store fulfillment and asset protection by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following safety guidelines.
Assist customers with makeup applications and skincare services.