Estee Lauder Beauty Advisor - Full Time

Belk•Cornelia, GA

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, client relationship building, product applications, and customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, and product recommendations; supports promotions and customer outreach; and uses selling tools and digital devices to provide a seamless omnichannel experience. The role also involves building product knowledge and artistry skills, maintaining merchandising and hygiene standards, supporting store culture and operations, and assisting with fulfillment and asset protection processes.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Ability to work independently with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
Comfort with and enjoyment of assisting customers with makeup application and skincare services.
Must maintain all required professional licenses and certifications, including applicable state-specific demonstrator or cosmetology licenses required by state and local regulatory boards.

Responsibilities

Take ownership, demonstrate accountability and initiative, achieve store objectives, and drive personal and store key metrics.
Create memorable store experiences by building genuine relationships with teammates, vendors, customers, and the community.
Build customer loyalty by providing excellent service, personalized consultations, clienteling, and product recommendations tailored to client needs and preferences.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide an omnichannel experience and communicate confidently about inventory, assortment, and product details.
Use training tools, brand resources, and feedback to develop product knowledge, suggestive selling behaviors, artistry skills, and knowledge of industry tips and beauty trends.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products in a timely manner and maintain visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
Adapt to changing circumstances and support selling and store operations by assisting with other assigned tasks.
Support store fulfillment and asset protection initiatives by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and following safety guidelines.