Estee Lauder Beauty Advisor - Full Time

Belk•Gadsden, AL

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, client relationship building, product applications, and customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence working in a fast-paced commission environment. This is an hourly, full-time position. The Beauty Advisor supports store objectives and personal and store metrics, builds customer loyalty through personalized consultations and clienteling, and creates memorable experiences for customers, teammates, vendors, and the community. The role also supports promotions, events, sales, merchandising, replenishment, store fulfillment, asset protection, and other store operations.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform the role, along with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move throughout all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 lbs.
Comfort with and enjoyment of assisting customers with makeup application and skincare services.
Maintain all required professional licenses and certifications, including state-specific demonstrator or cosmetology licenses when required by applicable state and local regulatory boards.

Responsibilities

Take ownership, accountability, and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
Build customer loyalty through excellent service, personalized consultations, clienteling tools, and product recommendations tailored to client needs and preferences.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product details.
Use training tools and brand resources, and respond to feedback, to build product knowledge, suggestive selling behaviors, artistry skills, and expertise in beauty trends and industry tips.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products in a timely manner.
Maintain visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Adapt and remain flexible in response to changing circumstances.
Support selling and store operations by completing other assigned tasks.
Support store fulfillment and asset protection initiatives by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following safety guidelines.