Estee Lauder Beauty Advisor - Full Time

Belk•Canton, GA

10d

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, relationship-building, product applications, and customized recommendations. The role calls for genuine enthusiasm for the beauty and fragrance industry, a competitive drive, and confidence working in a fast-paced commission environment. This is an hourly position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, and product recommendations tailored to client needs and preferences. The role also supports promotions and special events, creates an omnichannel experience using selling tools and digital devices, and continuously develops product knowledge, selling behaviors, artistry skills, and awareness of beauty trends. In addition to customer-facing responsibilities, the Beauty Advisor replenishes and merchandises products, maintains visual presentation and hygiene standards, supports store fulfillment and asset protection, and contributes to a positive team culture. The role requires flexibility to work a schedule based on business needs, including nights, weekends, and holidays.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform the role and commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Strong communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
Comfort with and enjoyment of assisting customers with makeup application and skincare services.
Must maintain required professional licenses and certifications, including any applicable state-specific demonstrator or cosmetology licenses.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community.
Deliver excellent customer service through personalized consultations, clienteling tools, and product recommendations.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide a seamless omnichannel experience and communicate inventory, assortment, and product details.
Use training tools, brand resources, and feedback to develop product knowledge, suggestive selling behaviors, artistry skills, and expertise in beauty trends.
Encourage repeat client interactions by serving as a knowledgeable and trusted resource.
Merchandise and replenish products in a timely manner.
Maintain visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
Contribute to a positive store culture by building team connections, sharing knowledge, and celebrating achievements.
Adapt to changing circumstances and support selling and store operations with other assigned tasks.
Support store fulfillment and asset protection initiatives by accurately executing omni and operations processes, maintaining product protection standards, and following safety guidelines.