Estee Lauder Beauty Advisor - Full Time

Belk•Gadsden, AL

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, relationship-building, product applications, and customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly position. The Beauty Advisor supports store sales and operations, builds customer loyalty, maintains product presentation and hygiene standards, and contributes to a positive team culture.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform the role and commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed approach and ability to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
Comfort assisting customers with makeup application and skincare services.
Maintenance of all required professional licenses and certifications, including applicable state-specific demonstrator or cosmetology licenses.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
Deliver excellent service through personalized consultations, clienteling tools, and product recommendations tailored to customers’ needs and preferences.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product details.
Use training tools, brand resources, and feedback to build product knowledge, suggestive selling behaviors, artistry skills, and expertise in industry tips and beauty trends.
Encourage repeat customer interactions as a knowledgeable and trusted resource.
Merchandise and replenish products promptly, and maintain visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Adapt to changing circumstances and support selling and store operations by assisting with other assigned tasks.
Support store fulfillment and asset protection initiatives by accurately and efficiently performing omnichannel and operations processes, maintaining product protection standards, and following safety guidelines.