Estee Lauder Beauty Advisor - Full Time

Belk•Simpsonville, SC

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, relationship-building, product applications, and customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly, full-time position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, and relevant product recommendations; supports promotions, events, and customer outreach; and uses selling tools and digital devices to provide a seamless omnichannel experience. The role also includes developing product knowledge and artistry skills, maintaining merchandising and hygiene standards, supporting store fulfillment and asset protection, and contributing to a positive store culture. Associates must maintain any professional licenses and certifications required by applicable state and local regulatory boards.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform the role, with commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
Comfort with and enjoyment of assisting customers with makeup application and skincare services.
Maintenance of all required professional licenses and certifications, including any state-specific demonstrator or cosmetology licenses required by applicable state and local regulatory boards.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
Deliver excellent customer service, provide personalized consultations, use clienteling tools, and recommend products suited to customer needs and preferences.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product details.
Use training tools, brand resources, and feedback to develop product knowledge, suggestive selling behaviors, artistry skills, and knowledge of beauty trends; encourage repeat client interactions.
Merchandise and replenish products promptly, maintaining visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Adapt to changing circumstances and assist with selling, store operations, and other assigned tasks.
Support store fulfillment and asset protection by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following safety guidelines.