Estee Lauder Beauty Advisor - Full Time

Belk•Spartanburg, SC

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, relationship building, product applications, and customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly position. The role also supports store operations, merchandising, fulfillment, asset protection, and a positive store culture. The listed responsibilities and requirements highlight the most relevant aspects of the role and are not all-inclusive; additional duties and qualifications may apply.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
Comfort with and enjoyment of assisting customers with makeup application and skincare services.
Maintain all required professional licenses and certifications, including state-specific demonstrator or cosmetology licenses where required by applicable state and local regulatory boards.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
Build customer loyalty through excellent service, personalized consultations, clienteling tools, and product recommendations tailored to client needs and preferences.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to deliver an omnichannel experience and communicate available inventory, assortment, and product details.
Use training tools and brand resources, and embrace feedback, to develop product knowledge, suggestive selling behaviors, artistry skills, and knowledge of industry tips and beauty trends.
Encourage repeat client interactions by serving as a knowledgeable and trusted resource.
Merchandise and replenish products in a timely manner.
Maintain visual merchandising, signing, and beauty hygiene standards in alignment with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Adapt and remain flexible in response to changing circumstances.
Support selling and store operations by assisting with other assigned tasks.
Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and following safety guidelines.
Assist customers with makeup application and skincare services.