Estee Lauder Beauty Advisor - Full Time

Belk•Gastonia, NC

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, client relationship-building, product applications, and customized recommendations. The role calls for genuine enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly, full-time position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, and product recommendations, while supporting store objectives and sales performance. The position also contributes to store presentation, fulfillment, asset protection, and a positive team culture. Employees must maintain any professional licenses or certifications required by applicable state and local regulatory boards.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role, along with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Ability to work independently with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
Comfort and enjoyment in assisting customers with makeup applications and skincare services.
Ability to maintain all required professional licenses and certifications, including state-specific demonstrator or cosmetology licenses when required by applicable state and local regulatory boards.

Responsibilities

Take ownership, demonstrate accountability and initiative, and help achieve store objectives and personal and store key metrics.
Create memorable store experiences by building genuine relationships with team members, vendors, customers, and the community.
Build customer loyalty through excellent service, personalized consultations, clienteling tools, and product recommendations tailored to client needs and preferences.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to deliver an omnichannel experience and communicate confidently about inventory, assortment, and product details.
Use training tools and brand resources, embrace feedback, and continually develop product knowledge, suggestive selling behaviors, artistry skills, and expertise in industry tips and beauty trends.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products in a timely manner, and maintain visual merchandising, signing, and beauty hygiene standards in accordance with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Adapt to changing circumstances and support selling and store operations by assisting with other assigned tasks.
Support store fulfillment and asset protection initiatives by accurately and efficiently completing omni and operations processes, maintaining product protection standards, and following safety guidelines.