Estee Lauder Beauty Advisor - Full Time

Belk•Boone, NC

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, relationship-building, product applications, and customized recommendations. The role calls for genuine enthusiasm for the beauty and fragrance industry, competitive drive, and confidence working in a fast-paced commission environment. This is an hourly position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, and product recommendations tailored to clients’ needs and preferences. The position also supports promotions and events, omnichannel selling, product knowledge and artistry development, merchandising and replenishment, store culture, fulfillment, operations, asset protection, and safety.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Ability to communicate excellently.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move throughout all store areas and remain accessible to customers.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
Comfort with and enjoyment of assisting customers with makeup application and skincare services.
Must maintain all required professional licenses and certifications, including state-specific demonstrator or cosmetology licenses where required by applicable state and local regulatory boards.

Responsibilities

Take ownership, demonstrate accountability and initiative, and help achieve store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
Deliver excellent service, conduct personalized consultations, use clienteling tools, and recommend products to meet clients’ needs and preferences.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide a seamless omnichannel experience and speak confidently about inventory, assortment, and product details.
Use training tools and brand resources, and respond to feedback to build product knowledge, suggestive selling behaviors, artistry skills, and expertise in beauty trends and industry tips.
Encourage repeat client interactions by serving as a knowledgeable and trusted resource.
Merchandise and replenish products in a timely manner, and maintain visual merchandising, signing, and beauty hygiene standards in accordance with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Adapt to changing circumstances and support selling and store operations by assisting with other assigned tasks.
Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently carrying out omnichannel and operational processes, maintaining product protection standards, and following safety guidelines.