Estee Lauder Beauty Advisor - Full Time

Belk•Mount Airy, NC

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience by providing excellent service, building client relationships, performing product applications, and offering customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, and product recommendations tailored to customer needs and preferences. The role also supports promotions, special events, omnichannel selling, merchandising, store fulfillment, asset protection, and a positive store culture. Associates may be assigned additional tasks to support selling and store operations.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Relevant skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed ability to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 lbs.
Comfort with and enjoyment of assisting customers with makeup application and skincare services.
Ability to maintain required professional licenses and certifications, including state-specific demonstrator or cosmetology licenses where required by applicable regulatory boards.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
Deliver excellent service, conduct personalized consultations, use clienteling tools, and recommend products suited to customer needs and preferences.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide a seamless omnichannel experience and speak confidently about inventory, assortment, and product details.
Use training tools, brand resources, and feedback to develop product knowledge, suggestive selling behaviors, artistry skills, and awareness of industry tips and beauty trends; encourage repeat client interactions.
Merchandise and replenish products promptly, maintaining visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Adapt to changing circumstances and assist with other selling and store operations tasks as assigned.
Support store fulfillment and asset protection initiatives by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and following safety guidelines.
Assist customers with makeup application and skincare services.
Maintain any required professional licenses and certifications, including applicable state-specific demonstrator or cosmetology licenses.