Estee Lauder Beauty Advisor -Full Time

Belk•Melbourne, FL

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, relationship-building, product applications, and customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly position. The Beauty Advisor supports store objectives and personal and store metrics, builds relationships with customers, teammates, vendors, and the community, and creates memorable store experiences. The role also supports merchandising, replenishment, store fulfillment, asset protection, and other selling and operational tasks as assigned. The posting notes that its listed responsibilities and qualifications are not all-inclusive and that additional duties or requirements may apply.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Ability to work independently with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.
Comfort with and enjoyment of assisting customers with makeup application and skincare services.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
Build customer loyalty through excellent service, personalized consultations, clienteling tools, and recommendations tailored to customers’ needs and preferences.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product details.
Use training tools, brand resources, and feedback to develop product knowledge, suggestive selling, artistry skills, and awareness of industry tips and beauty trends.
Encourage repeat customer interactions by serving as a knowledgeable and trusted resource.
Merchandise and replenish products in a timely manner.
Maintain visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Adapt to changing circumstances and assist with other selling and store operations tasks as assigned.
Support fulfillment and asset protection by accurately and efficiently carrying out omnichannel and operational processes, maintaining product protection standards, and following safety guidelines.