Estee Lauder Beauty Advisor - Full Time

Belk•Lynchburg, VA

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, client relationship-building, product applications, and customized recommendations. The role calls for genuine enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, and product recommendations; supports sales through promotions, special events, and customer outreach; and provides an omnichannel experience using selling tools and digital devices. The role also includes maintaining product knowledge and beauty artistry skills, merchandising and replenishing products, upholding visual merchandising and hygiene standards, contributing to a positive store culture, and supporting store fulfillment, operations, and asset protection.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
Comfort with and enjoyment of assisting customers with makeup application and skincare services.
Maintain required professional licenses and certifications, including any state-specific demonstrator or cosmetology licenses required by applicable state and local regulatory boards.

Responsibilities

Take ownership, demonstrate accountability and initiative, and work toward store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
Deliver excellent service, personalized consultations, clienteling, and product recommendations tailored to customer needs and preferences.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide a seamless omnichannel experience and communicate inventory, assortment, and product details.
Use training tools and brand resources, incorporate feedback, and develop product knowledge, suggestive selling behaviors, artistry skills, and awareness of industry tips and beauty trends.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products promptly, and maintain visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Adapt to changing circumstances and assist with selling, store operations, and other assigned tasks.
Support store fulfillment and asset protection initiatives by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and following safety guidelines.