About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, relationship building, product applications, and customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence working in a fast-paced commission environment. This is an hourly, part-time position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, and product recommendations, while supporting promotions, special events, and customer outreach. The role also involves using selling tools and digital devices to provide an omnichannel experience, developing product and artistry knowledge, maintaining merchandising and hygiene standards, and contributing to a positive store culture. The Beauty Advisor supports store fulfillment, asset protection, and other selling and operational tasks as assigned.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform the role, with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Ability to work independently with minimal supervision in a deadline-driven environment.
  • Strong communication skills.
  • Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to move regularly throughout all store areas and remain accessible to customers.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
  • Comfort and enjoyment in assisting customers with makeup application and skincare services.
  • Maintenance of required professional licenses and certifications, including applicable state-specific demonstrator or cosmetology licenses, as required by relevant state and local regulatory boards.

Responsibilities

  • Take ownership, demonstrate accountability and initiative, and work toward store objectives and personal and store key metrics.
  • Create memorable store experiences by building genuine relationships with team members, vendors, customers, and the community.
  • Build customer loyalty through excellent service, personalized consultations, clienteling tools, and recommendations suited to clients’ needs and preferences.
  • Execute promotions, special events, and customer outreach to maximize performance and drive sales.
  • Use selling tools and digital devices to provide a seamless omnichannel experience and speak confidently about inventory, assortment, and product details.
  • Use training tools and brand resources, and respond to feedback, to develop product knowledge, suggestive selling behaviors, artistry skills, and awareness of industry tips and beauty trends.
  • Encourage repeat client interactions as a knowledgeable and trusted resource.
  • Merchandise and replenish products in a timely manner and maintain visual merchandising, signing, and beauty hygiene standards according to vendor and company directives.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Adapt to changing circumstances and support selling and store operations through other assigned tasks.
  • Support store fulfillment and asset protection in designated areas by accurately and efficiently carrying out omni and operations processes, maintaining product protection standards, and following safety guidelines.
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