Seasonal Assistant District Manager
About The Position
The Seasonal Assistant District Manager (ADM) supports the business through hands-on leadership development and experience, with exposure to recruitment and retention, marketing, employee development, operations, training, profitability, and team leadership. The role manages the day-to-day activities of seasonal team members assigned to approximately 20 or more stores and/or kiosk locations. It involves access to sensitive and highly confidential information and requires a working knowledge of the business. The ADM is responsible for multi-unit retail locations in an assigned district and works alongside the District Manager to manage operations, maximize efficiency, and increase revenue and profitability. This is a full-time seasonal role with a start date of October 5, 2026, and an anticipated end date of April 24, 2027.
Requirements
- Associate degree or equivalent related business experience.
- At least 2 years of management or supervisory experience.
- Passion for leading and inspiring others.
- Strong communication, interpersonal, organizational, and client service skills.
- Reliable transportation, insurance, and a driver’s license in good standing.
- Ability to sustain energy and remain available to subordinates during the season, including evenings and weekends.
- Ability to work under pressure in a fast-paced environment.
Nice To Haves
- Coursework in management, tax preparation, and/or accounting.
- Tax knowledge.
- Proficiency with computer applications such as email, internet browsers, Dayforce or another HR information system, online time tracking, Word, and Excel.
- Knowledge of accounting or tax preparation software.
- Entrepreneurial spirit and an ability to think outside the box to influence business results.
Responsibilities
- Manage assigned multi-unit retail locations in tandem with the District Manager to improve efficiency, revenue, and profitability.
- Lead seasonal employee recruiting and interviewing, support tax education and team processes, and manage the transition-to-hire process.
- Monitor employee performance and ensure adherence to quality standards, deadlines, and procedures; correct errors and partner with Human Resources on training, development, complaints, and employee relations issues.
- Ensure assigned locations meet company standards for office setup, buildouts and breakdowns, technology, telecommunications, supplies, and facilities maintenance.
- Maintain relationships with property managers and landlords and work with the District Manager on corrective actions.
- Build the business by retaining clients, attracting new clients, and creating positive brand awareness.
- Resolve client complaints and answer questions about policies and procedures.
- Guide employees in handling difficult or complex problems and escalated complaints or disputes.
- Monitor GL and P&L performance, holds/voids/rejects, discount reports, and productivity reports for the assigned store group.
- Meet assigned district goals, including revenue, cash control, and tax return count.
Benefits
- Eligible for year-end annual bonus program
- 401(k) with company match
- Medical Low Plan with Company HSA Match
- Teladoc sessions for $18 per month for seasonal employees
- Free Employee Assistance Program (EAP)
- Corporate discount program
- Free tax preparation training and PTIN registration
- Free tax filing services for employees
- Earned Wage Access
- Professional development and continuous training
- Leadership and operational learning opportunities
- Opportunities for advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
