Seasonal Assistant District Manager

EUT•Tyler, TX

About The Position

The Seasonal Assistant District Manager (ADM) supports the business from the ground up, gaining business leadership development and experience across recruitment and retention, marketing, employee development, operations, training, profitability, and team leadership. The role manages day-to-day activities of seasonal team members assigned to approximately 20 or more stores and/or kiosk locations. It regularly involves sensitive and highly confidential information and requires working knowledge of the business. The ADM is responsible for multi-unit retail locations in an assigned district and works in tandem with the District Manager to manage operations, maximize efficiency, and increase revenue and profitability. This is a full-time seasonal position beginning October 5, 2026, with an anticipated end date of April 24, 2027.

Requirements

Associate degree or equivalent related business experience.
At least 2 years of previous management or supervisory experience.
Passion for leading and inspiring others.
Strong communication, interpersonal, organizational, and client service skills.
Reliable transportation, insurance, and a driver's license in good standing.
Ability to sustain energy and remain available to subordinates during the season, including evenings and weekends.
Ability to work under pressure in a fast-paced environment.
Ability to obtain a Preparer Tax Identification Number (PTIN), as indicated in the candidate acknowledgment for tax preparer applicants.

Nice To Haves

Coursework in management, tax preparation, and/or accounting.
Tax knowledge.
Proficiency with computer applications such as email, internet browsers, Dayforce or another HR information system, online time tracking, Word, and Excel.
Knowledge of accounting or tax preparation software.
Entrepreneurial spirit and creative thinking to impact business results.

Responsibilities

Manage multi-unit retail locations in the assigned district in tandem with the District Manager to maximize efficiency, revenue, and profitability.
Lead seasonal employee recruiting and interviewing, drive the tax education process and team workflow, and support the transition-to-hire process.
Monitor employee performance and ensure adherence to quality standards, deadlines, and procedures; correct errors or problems and partner with Human Resources on training, development, complaints, and employee relations matters.
Ensure assigned locations meet company standards for office setup, buildouts and breakdowns, technology and telecommunications setup, supplies, and facilities maintenance.
Maintain relationships with property managers and landlords and work with the District Manager on necessary corrective actions.
Retain existing clients, attract new clients, and build positive brand awareness.
Resolve client complaints and answer questions about policies and procedures.
Guide employees in handling difficult or complex problems and resolving escalated complaints or disputes.
Monitor GL and P&L performance, holds/voids/rejects, discount reports, and productivity reports for the assigned store group.
Meet assigned district goals, including revenue, cash control, and tax return counts.