Seasonal Assistant District Manager

Jackson Hewitt - GBY•Atlanta, GA

3d•$45,000 - $47,000

About The Position

The Seasonal Assistant District Manager (ADM) helps lead business operations and develops practical business leadership experience across areas including recruitment and retention, marketing, employee development, operations, training, profitability, and team leadership. The role manages day-to-day activities of seasonal team members across approximately 20 or more stores and/or kiosk locations. It involves access to sensitive, highly confidential information and handling diverse business matters. This full-time seasonal position works with the District Manager to manage multi-unit retail operations, improve efficiency and revenue, and support district profitability. The ADM leads seasonal recruitment and interviewing, supports the tax education and hiring processes, monitors employee performance, helps ensure company standards across assigned locations, builds client relationships, addresses client concerns, and monitors financial and productivity results. The position starts October 5, 2026, and is anticipated to end April 24, 2027.

Requirements

Associate degree or equivalent related business experience.
At least 2 years of management or supervisory experience.
Passion for leading and inspiring others.
Strong communication, interpersonal, organizational, and client service skills.
Reliable transportation, insurance, and a driver’s license in good standing.
Ability to remain energetic and available to subordinates during the season, including evenings and weekends.
Ability to work under pressure in a fast-paced environment.

Nice To Haves

Coursework in management, tax preparation, and/or accounting.
Tax knowledge.
Proficiency with electronic mail, internet browsers, Dayforce or another HR information system, online time-tracking, Word, and Excel.
Knowledge of accounting or tax preparation software.
Entrepreneurial spirit and ability to use out-of-the-box thinking to impact business results.

Responsibilities

Manage multi-unit retail locations in the assigned district, working with the District Manager to improve efficiency, revenue, and profitability.
Lead recruiting and interviewing for seasonal employees and drive the tax education process, team flow, and transition-to-hire process.
Monitor employee performance for quality, deadlines, and proper procedures; correct issues and partner with Human Resources on training, development, complaints, and employee relations.
Ensure assigned locations meet company standards for office setup, buildouts and breakdowns, technology, telecommunications, supplies, and facilities maintenance.
Maintain relationships with property managers and landlords and work with the District Manager on necessary corrective actions.
Retain existing clients, attract new clients, and create positive brand awareness.
Resolve client complaints and answer questions about policies and procedures.
Guide employees in handling complex problems and escalated complaints or disputes.
Monitor GL and P&L performance, holds/voids/rejects, discount reports, and productivity reports for the assigned store group.
Meet assigned district goals, including revenue, cash control, and tax return count goals.

Benefits

Earned Wage Access to access a portion of earned wages before payday.
401(k) with Company Match.
Performance-based bonus and eligibility for a year-end annual bonus program.
Competitive salary.
Employee discounts and corporate discount program.
Flexible schedule.
Medical Low Plan with Company HSA Match.
Teladoc access, with unlimited sessions for $18 per month for seasonal employees.
Free Employee Assistance Program (EAP).
Free tax preparation training and PTIN registration.
Free tax filing services for employees.
Professional development and continuous training.
Leadership and operational development opportunities.
Opportunities for advancement.