Seasonal Assistant District Manager

EMG•Havelock, NC

About The Position

The Seasonal Assistant District Manager (ADM) helps lead the business and develops practical understanding of key business functions, including recruitment and retention, marketing, employee development, operations, training, profitability, and team leadership. The role manages the day-to-day activities of seasonal team members across approximately 20 or more stores and/or kiosk locations, works with sensitive and highly confidential information, and requires working knowledge of the business. This is a full-time seasonal position running from October 5, 2026, through an anticipated end date of April 24, 2027. The ADM is responsible for multi-unit retail locations in an assigned district and works in tandem with the District Manager to manage operations, maximize efficiency, and increase revenue and profitability. The role leads seasonal hiring and employee development, ensures assigned locations meet company standards, builds client relationships and brand awareness, resolves client and employee issues, and monitors financial and productivity performance against district goals. The position requires an associate degree or equivalent related business experience and at least two years of management or supervisory experience. A management, tax preparation, or accounting course of study is preferred. Reliable transportation, insurance, and a driver’s license in good standing are required. The role requires availability to support employees during the season, including evenings and weekends, and the ability to work under pressure in a fast-paced environment.

Requirements

Associate degree or equivalent related business experience.
At least 2 years of previous management or supervisory experience.
Passion for leading and inspiring others.
Strong communication, interpersonal, organizational, and client service skills.
Reliable transportation, insurance, and a driver’s license in good standing.
Ability to sustain energy and remain available to subordinates during the season, including evenings and weekends.
Ability to work under pressure in a fast-paced working environment.

Nice To Haves

Course of study in management, tax preparation, and/or accounting.
Tax knowledge.
Proficiency with computer software applications such as email, internet browsers, Dayforce or another HR information system, online time-tracking, Word, and Excel.
Knowledge of accounting or tax preparation software.
Entrepreneurial spirit that inspires out-of-the-box thinking to impact business results.

Responsibilities

Manage multi-unit retail locations in the assigned district in tandem with the District Manager to maximize efficiency, revenue, and profitability.
Lead recruiting and interviewing of seasonal employees, drive tax education and team processes, and support transitions to hire.
Monitor employee performance for quality standards, deadlines, and proper procedures; correct errors and partner with Human Resources on training, development, complaints, and employee relations issues.
Ensure assigned locations meet company standards for office setup, buildouts and breakdowns, technology, telecommunications, supplies, and facilities maintenance.
Maintain relationships with property managers and landlords, and work with the District Manager on necessary corrective actions.
Build the business by retaining existing clients, attracting new clients, and creating positive brand awareness.
Resolve client complaints and answer questions about policies and procedures.
Guide employees in handling difficult or complex problems and resolving escalated complaints or disputes.
Monitor GL and P&L performance, holds/voids/rejects, discount reports, and productivity reports for the assigned store group.
Meet assigned district goals, including revenue, cash control, and tax return count.