Seafood Service/Meat Manager

Hy-Vee•Olathe, KS

About The Position

The Seafood Service/Meat Manager presents fresh, high-quality products at competitive retail prices and manages the department according to company guidelines and expectations. The role trains and supervises employees, creates work schedules and daily work plans, orders and displays merchandise, handles customer concerns, and supports department sales and profitability. It also maintains standards for customer service, employee relations, cleanliness, sanitation, personal appearance, product freshness, pricing, and food storage.

Requirements

High school education or equivalent experience.
Food safety training.
Over three years and up to five years of similar or related work experience.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to compose original correspondence, follow technical manuals, and interact with people.
Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 10 pounds constantly to move objects.
Visual abilities including near and far vision, depth perception, color vision, and field of vision, with or without correction.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Create a friendly, helpful atmosphere and provide prompt, courteous, efficient customer service throughout the store.
Set department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Assist customers in locating or reaching products, handling heavy items, placing product orders, and sharing suggestions or requests.
Train, supervise, discipline, and evaluate department employees; plan, assign, review, and coordinate their work.
Determine weekly work schedules and establish daily department work plans.
Inspect signs and displays, order products for replenishment, and communicate with employees about sales and ideas.
Resolve customer issues and calculate retail pricing to ensure products are priced correctly and competitively.
Analyze weekly and monthly sales and trends, prepare advertising projections, write ads, plan displays and promotions, and determine pre-orders.
Maintain proper product temperatures and storage procedures to protect freshness and control shrink.
Troubleshoot equipment and ensure maintenance is performed.
Follow department and company policies, including personal hygiene, dress, and store guidelines; report to work as scheduled and on time.
Conduct department inventory, fill displays, check in deliveries, and work in the sales area.
Attend meetings and seminars, assist in other store areas as needed, and perform other job-related duties and special projects.