Seafood Service/Meat Manager

Hy-Vee, Inc.•Silvis, IL

1d•$17 - $21

About The Position

The Seafood Service/Meat Manager presents fresh, high-quality products at competitive retail prices while managing the department in line with company guidelines and expectations. The role trains and supervises employees, creates work schedules, plans displays and promotions, and supports a friendly, helpful customer experience. The manager maintains standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and department profitability; monitors product freshness, pricing, inventory, and sales; and ensures equipment maintenance and safe product storage. The position reports to store and department leadership and supervises the Assistant Seafood/Service Meat Department Manager and clerks. It involves daily contact with customers, suppliers/vendors, and the general public, as well as occasional contact with governmental or regulatory agencies. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Must be at least 18 years old.
High school education or equivalent experience.
Food safety training.
Over three years up to five years of similar or related work experience.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to compose original correspondence, follow technical manuals, and interact with people.

Responsibilities

Create a friendly, positive atmosphere through teamwork and provide prompt, courteous, efficient customer service.
Set and maintain department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Greet customers, learn and use their names where possible, and assist with locating, reaching, loading, or unloading products; relay customer suggestions and requests.
Answer customer calls and take product orders.
Train, supervise, discipline, and evaluate department employees; instruct, assign, review, and plan their work.
Determine weekly work schedules and establish a daily work plan for the department.
Inspect signage and displays, assess merchandise quality and quantity, and order products for replenishment.
Communicate with employees about sales and ideas; handle and resolve customer issues.
Determine retail pricing and ensure prices are correct and competitive.
Analyze weekly and monthly sales and trends, prepare advertising projections, and write advertisements.
Plan displays and promotions and determine pre-orders.
Maintain proper product temperatures and storage procedures to preserve freshness and control shrink.
Troubleshoot equipment and ensure maintenance is performed.
Follow company and department policies, store guidelines, and personal hygiene and dress requirements; report to work as scheduled and on time.
Conduct department inventory, attend meetings and seminars, fill displays, check in deliveries, work in the sales area, and perform other departmental or store duties as needed.
Allocate personnel, coordinate activities, maintain standards, and recommend employee transfers, discharges, and salary increases.
Safeguard company assets, including equipment and merchandise.