Seafood Service/Meat Manager

Hy-Vee•Robbinsdale, MN

About The Position

The Seafood Service/Meat Manager presents fresh, high-quality products at competitive retail prices, trains employees, writes work schedules, displays merchandise, and manages the department according to company guidelines and expectations. The role is accountable to the District Store Director, Store Manager, Assistant Manager of Perishables, Store Operations, and Health Wellness Home; Meat Department Manager; and Assistant Meat Department Manager. The position supervises the Assistant Seafood/Service Meat Department Manager and clerks. The manager sets department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability. The role plans and oversees department work, merchandise ordering and displays, pricing, promotions, sales analysis, and product freshness. It also handles customer concerns, maintains equipment, and ensures adherence to company policies and department guidelines. The position requires a high school education or equivalent experience, food safety training, and over three years up to five years of similar or related work experience. It involves physical activity and daily exposure to a fast-paced retail environment, temperature extremes, dampness, noise, dirt, vibrations, equipment movement hazards, cleaning chemicals or solvents, and electrical shock. The anticipated starting wage is $18.00 to $22.50 per hour, depending on experience. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

High school education or equivalent experience.
Food safety training.
Over three years up to five years of similar or related work experience.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to compose original correspondence and follow technical manuals.
Ability to work with increased contact with people.
Ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 10 pounds constantly to move objects.
Visual ability, with or without correction, from less than 20 inches to more than 20 feet, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen.

Responsibilities

Maintain a positive, friendly, and collaborative atmosphere and set an example of prompt, courteous customer service.
Set standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and department profitability.
Assist customers with locating and reaching products, handling heavy items, sharing suggestions, placing product orders, and other shopping needs.
Answer customer calls promptly and provide helpful service, including taking product orders.
Train, supervise, discipline, and evaluate department employees.
Determine weekly employee schedules and establish a daily department work plan.
Inspect signage and displays, order replenishment products, and communicate sales information and ideas to employees.
Handle and resolve customer issues.
Calculate retail pricing and ensure products are priced correctly and competitively.
Analyze weekly and monthly sales and trends, prepare ad projections, write ads, plan displays and promotions, and determine pre-orders.
Maintain proper product temperatures and storage procedures to ensure freshness and control shrink.
Troubleshoot equipment and ensure maintenance is performed.
Follow department and company requirements for personal hygiene, dress, and other policies; report to work as scheduled and on time.
Conduct department inventory and attend meetings and seminars.
Fill displays, check in delivered merchandise, and work in the sales area.
Perform departmental duties, assist in other store areas as needed, and complete other job-related duties and special projects.
Instruct, assign, review, and plan the work of others; maintain standards, coordinate activities, and allocate personnel.
Recommend employee transfers, discharges, and salary increases.