Seafood Service/Meat Manager

Hy-Vee, Inc.•Robbinsdale, MN

6d•$18 - $23

About The Position

The Seafood Service/Meat Manager presents fresh, high-quality products at competitive prices, trains and supervises employees, creates work schedules, displays merchandise, and manages the department according to company guidelines and expectations. The position establishes standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability, while promoting a friendly, helpful shopping experience. The manager orders and prices products, plans displays and promotions, prepares advertising projections, reviews sales and trends, and maintains product freshness through proper temperature and storage procedures. The role also handles customer concerns, monitors equipment maintenance, conducts inventory, and supports department and store operations as needed. The position has supervisory responsibilities and is accountable for company equipment and merchandise.

Requirements

High school diploma or equivalent experience.
Food safety training.
Over three years up to five years of similar or related work experience.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to compose original correspondence, follow technical manuals, and interact with people.
Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 10 pounds constantly to move objects.
Vision from less than 20 inches to more than 20 feet, with or without correction, depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Ability to work in a fast-paced environment with daily exposure to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals or solvents, and electrical shock.
Successful completion of a pre-employment drug screen is required for employment.

Responsibilities

Create a friendly, positive atmosphere through flexibility, teamwork, and helpful customer service.
Set and maintain department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Assist customers by locating products, retrieving out-of-reach items, helping with heavy items, and relaying customer suggestions or requests.
Answer customer calls promptly and helpfully, including taking product orders.
Train, supervise, discipline, and evaluate department employees.
Determine weekly work schedules and establish daily work plans.
Inspect signage and displays, assess merchandise quality and quantity, and order replenishment product.
Communicate with employees about sales and ideas, and handle and resolve customer issues.
Calculate retail prices and ensure products are priced correctly and competitively.
Analyze weekly and monthly sales and trends, prepare advertising projections, and write advertisements.
Plan displays and promotions and determine pre-orders.
Maintain proper product temperatures and storage procedures to ensure freshness and control shrink.
Troubleshoot equipment and ensure required maintenance is performed.
Follow department and company policies and guidelines, including personal hygiene and dress requirements; report to work as scheduled and on time.
Conduct department inventory; fill displays, check in deliveries, and work in the sales area.
Attend meetings and seminars, perform departmental duties, assist in other store areas, and complete other job-related duties and projects as required.
Instruct, assign, review, and plan the work of others; maintain standards, coordinate activities, and allocate personnel.
Take responsibility for company equipment and merchandise.