Seafood Service/Meat Manager

Hy-Vee, Inc.•Olathe, KS

About The Position

The Seafood Service/Meat Manager presents fresh, high-quality products at competitive retail prices and manages the department according to company guidelines and expectations. The role trains and supervises employees, establishes work schedules and daily plans, manages displays and product orders, and supports department profitability and customer service. The manager also monitors product freshness, storage temperatures, sanitation, equipment maintenance, pricing, sales trends, and customer issues. The position has supervisory responsibility for the Assistant Seafood/Service Meat Department Manager and clerks, and reports to the roles listed under Reporting Relations.

Requirements

  • High school education or equivalent experience.
  • Food safety training.
  • Over three years up to five years of similar or related work experience.
  • Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to compose original correspondence, follow technical manuals, and interact with people.
  • Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 10 pounds constantly to move objects.
  • Visual ability to see at near and far distances, with or without correction, and to demonstrate depth perception, color vision, and field of vision.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Successful completion of a pre-employment drug screen is required.

Responsibilities

  • Create a friendly, positive department atmosphere through teamwork, flexibility, and professional customer service.
  • Set and maintain department standards for customer service, employee relations, cleanliness, sanitation, appearance, and profitability.
  • Greet and assist customers, respond to requests and suggestions, and provide telephone service, including taking product orders.
  • Train, supervise, discipline, and evaluate department employees.
  • Determine weekly schedules and establish daily work plans.
  • Inspect signage and displays; order products for replenishment; plan displays, promotions, pre-orders, and advertising.
  • Communicate with employees about sales and ideas, handle customer issues, and ensure correct and competitive pricing.
  • Analyze weekly and monthly sales and trends and prepare advertising projections.
  • Maintain proper product temperatures and storage procedures to ensure freshness and control shrink.
  • Troubleshoot department equipment and ensure maintenance is performed.
  • Follow department and company policies, including personal hygiene, dress, and attendance expectations.
  • Conduct department inventory; fill displays, check in delivered merchandise, and work in the sales area.
  • Attend meetings and seminars, assist elsewhere in the store as needed, and perform other job-related duties and projects.
  • Instruct, assign, review, and plan the work of others; maintain standards, coordinate activities, and allocate personnel.
  • Take responsibility for company assets, including equipment and merchandise.
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