Seafood Service/Meat Manager

Hy-Vee, Inc.•Sioux Falls, SD

About The Position

The Seafood Service/Meat Manager oversees the Meat Department and presents fresh, high-quality products at competitive retail prices. The role trains and supervises employees, sets schedules and daily work plans, manages merchandise displays and replenishment, establishes department standards, and ensures the department operates according to company guidelines. The manager supports a friendly, helpful customer experience, handles customer concerns and product orders, and is responsible for department sales, pricing, promotions, sanitation, product freshness, and profitability. This position also conducts inventory, assists with sales-floor and store duties as needed, and maintains equipment and proper storage procedures. It involves daily contact with customers, vendors, and the public, as well as occasional contact with governmental or regulatory agencies. The work takes place in a fast-paced environment with exposure to dirt, noise, temperature extremes, dampness, vibrations, equipment hazards, cleaning chemicals, and electrical shock. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Must be at least 18 years old.
High school education or equivalent experience.
Food safety training.
Over three years and up to five years of similar or related work experience.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to compose original correspondence, follow technical manuals, and interact with people.
Ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 10 pounds constantly to move objects.
Vision covering distances from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is required for employment.

Responsibilities

Maintain a positive, friendly atmosphere through flexibility, teamwork, and courteous customer service.
Set department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Assist customers by helping them locate or reach products, handling heavy items, sharing customer requests, and otherwise enhancing their shopping experience.
Answer telephone calls promptly and assist customers, including taking product orders.
Train, supervise, discipline, and evaluate department employees.
Determine weekly work schedules and establish daily work plans.
Inspect signage and displays, assess merchandise quality and quantity, and order replenishment product.
Communicate with employees about sales and ideas.
Handle and resolve customer issues.
Set retail prices and ensure pricing accuracy.
Analyze weekly and monthly sales and trends, prepare ad projections, and write advertisements.
Plan displays and promotions and determine pre-orders.
Maintain appropriate product temperatures and storage procedures to preserve freshness and control shrink.
Troubleshoot equipment and ensure maintenance is performed.
Follow department and company guidelines for personal hygiene, dress, and other policies.
Report to work as scheduled and on time.
Conduct department inventory and ensure pricing is competitive in the market area.
Attend meetings and seminars.
Fill displays, check in delivered merchandise, and work in the sales area.
Perform departmental duties, assist in other store areas as needed, and complete other related duties and special projects.