Seafood Coordinator

Food City (K-VA-T Food Stores Inc)•Morristown, TN

1d•Onsite

About The Position

The Seafood Coordinator leads the Seafood Department and promotes exceptional customer service in support of Food City’s mission to “Run the Best Store in Town!” The role sets an example for customer service, associate relations, cleanliness, sanitation, professional appearance, and profitability, while creating a friendly, positive, and team-oriented environment. The coordinator supervises, trains, and develops associates; supports sales and labor control; and manages schedules and performance reviews. The position is also responsible for department merchandising, ordering and inventory, product receiving, pricing, freshness and quality, advertising plans, records, and food safety and regulatory compliance. Other duties may be assigned as needed.

Requirements

Must be at least 18 years of age.
Must be knowledgeable in various training methods.
Ability to understand and follow verbal and/or written instructions.
Ability to perform routine and repetitive tasks.
Ability to maintain regular contact and interaction with people at various organizational levels.
Flexibility in work hours, including nights, weekends, and holidays.
Excellent problem-solving skills.
Ability to lead by example and provide Food City customers with a positive shopping experience.
Knowledge of Food City policies and procedures.
Ability to attend on-site work during scheduled shifts and adhere to company time and attendance policies.

Responsibilities

Provide and promote exceptional customer service in support of the company mission.
Lead by example and set standards for customer service, associate relations, cleanliness, sanitation, professional appearance, and profitability.
Maintain a positive, friendly, and fun working environment through flexibility and teamwork.
Encourage associates to greet and speak with customers and provide prompt, courteous, and efficient service.
Interact professionally with management, associates, supervisors, and customers.
Supervise, train, and develop qualified department associates.
Manage associates to maximize department sales and profitability.
Assist with labor control.
Prepare work schedules for Seafood Associates.
Assist with associate performance reviews.
Implement merchandising plans according to company standards.
Order products and maintain inventory levels according to daily department needs.
Ensure proper receiving of ordered products.
Maintain proper product pricing.
Maintain a clean department according to company standards.
Enforce and maintain safety policies and procedures.
Implement applicable local, state, and federal regulations.
Maintain departmental paperwork and accurate records.
Manage ad products during ad periods and follow ad plans.
Maintain product quality and freshness.
Use the intercom system to maximize department sales.
Enforce and maintain the company food safety program and COOL standards.
Maintain a clean and safe department using sanitation schedules and daily to-do lists.
Perform other duties as assigned.