Seafood Coordinator

K-VA-T Food Stores•Maryville, TN

6d•Onsite

About The Position

The Seafood Coordinator leads the Seafood Department’s customer service, associate relations, merchandising, inventory, safety, sanitation, and profitability efforts. The role supervises, trains, and develops Service Meat Department Associates and helps manage staffing, labor, scheduling, and performance reviews for Seafood Associates. The coordinator maintains product quality and freshness, accurate pricing and records, and compliance with company standards and applicable regulations. The position also supports Food City’s customer-first mission and works collaboratively with management, associates, and customers.

Requirements

Must be at least 18 years of age.
Knowledge of various training methods.
Ability to understand and follow verbal and/or written instructions and perform routine, repetitive tasks.
Ability to interact daily with individuals at various levels.
Flexibility to work nights, weekends, and holidays.
Excellent problem-solving skills.
Ability to lead by example to provide Food City customers with their best shopping experience.
Knowledge of Food City policies and procedures.
Ability to attend onsite work during scheduled shifts and comply with company time and attendance policies.

Responsibilities

Provide and promote exceptional customer service in support of the company mission to “Run the Best Store in Town!”
Lead by example and set standards for customer service, associate relations, cleanliness, sanitation, professional appearance, and profitability.
Promote a positive, friendly, and fun working environment through flexibility and teamwork, and encourage associates to greet and assist customers promptly and courteously.
Interact professionally with management, associates, supervisors, and customers.
Supervise, train, and develop qualified Service Meat Department Associates.
Manage Service Meat Department Associates to maximize sales and profitability, and assist with labor control.
Prepare work schedules for Seafood Associates and assist with their performance reviews.
Implement Seafood Department merchandising plans according to company standards.
Order products and maintain inventory levels according to daily department needs; ensure proper receiving of ordered products.
Maintain proper pricing for all products.
Maintain a clean and safe department, following company standards, sanitation schedules, and daily to-do lists.
Enforce and maintain safety policies and procedures, the company food safety program, and COOL standards.
Implement applicable local, state, and federal regulations for the Service Meat Department.
Maintain departmental paperwork and accurate records.
Manage ad products during ad periods and follow ad plans.
Ensure product quality and freshness.
Use the intercom system to maximize department sales.
Perform other duties as assigned.