Seafood Coordinator

Food City (K-VA-T Food Stores Inc)•Maryville, TN

8d•Onsite

About The Position

The Seafood Coordinator leads the department’s customer-service standards and daily operations, helping deliver Food City’s mission to “Run the Best Store in Town!” The role sets an example in customer service, associate relations, cleanliness, sanitation, professional appearance, and profitability, and promotes a friendly, customer-first working environment through flexibility and teamwork. The coordinator supervises, trains, and develops department associates; manages staffing, schedules, performance reviews, and labor; and carries out merchandising and advertising plans. The role also oversees ordering, inventory, receiving, pricing, product quality and freshness, records and paperwork, food safety, sanitation, and compliance with applicable regulations and company standards. Other duties may be assigned as needed.

Requirements

Must be at least 18 years old.
Must be knowledgeable in various training methods.
Ability to understand and follow verbal and/or written instructions and perform routine, repetitive tasks.
Ability to interact regularly with individuals at various levels.
Flexibility to work nights, weekends, and holidays.
Excellent problem-solving skills.
Ability to lead by example and provide customers with an excellent shopping experience.
Knowledge of Food City policies and procedures.
Ability to attend onsite work during scheduled shifts and adhere to time and attendance policies.

Responsibilities

Provide and promote exceptional customer service in support of the company mission.
Set an example and standards for customer service, associate relations, cleanliness, sanitation, professional appearance, and profitability.
Promote a positive, friendly, customer-first working environment through flexibility, teamwork, and courteous, efficient service.
Interact professionally with management, associates, supervisors, and customers.
Supervise, train, and develop qualified department associates.
Manage associates to maximize sales and profitability and assist with labor control.
Prepare work schedules and assist with associate performance reviews.
Implement department merchandising plans and advertising plans according to company standards.
Order products and maintain inventory levels according to daily department needs.
Ensure proper receiving and pricing of products.
Maintain product quality and freshness.
Maintain a clean and safe department using sanitation schedules and daily task lists.
Enforce safety policies and procedures, the company food safety program, and COOL standards.
Implement applicable local, state, and federal regulations for the department.
Maintain departmental paperwork and accurate records.
Use the intercom system to maximize department sales.
Perform other duties as assigned.