About The Position

The Seafood Clerk assists customers with their shopping experience by receiving, cutting, and serving seafood products efficiently and courteously. The role reports to the Seafood Manager and is classified as non-exempt. The clerk maintains seafood displays and inventory, supports customers at the counter, follows food safety and sanitation procedures, and keeps the department clean and safe.

Requirements

  • Obtain a food handling permit within the first 14 days of employment.
  • Complete ongoing training and development as listed on the Cosentino Learning Plan.
  • Demonstrate strong verbal and interpersonal skills for positive customer and coworker interactions.
  • Demonstrate the basic math and reading skills required for the position.
  • Be able to perform the listed essential physical activities, including lifting, pushing, pulling, standing, walking, bending, and squatting.
  • Be able to work in the colder conditions of grocery coolers and freezers.

Nice To Haves

  • High school diploma or equivalent is preferred.
  • Ability to climb a ladder, possibly up to 5 feet.

Responsibilities

  • Cut and prepare seafood products for display according to department guidelines.
  • Monitor expiration dates, rotate products, and remove damaged, unsaleable, or returnable items using proper damage-claim procedures.
  • Count and record merchandise as part of the inventory process.
  • Update shelf tags and display price markers, and label and price merchandise accurately.
  • Answer customer questions about department products, procedures, and policies courteously and accurately.
  • Weigh, wrap, and price items selected by customers at the counter.
  • Meet or exceed productivity standards and contribute to team and individual results.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Follow Cosentino Customer Service Standards.
  • Unload and sort shipments and stock products in designated areas without damaging merchandise.
  • Stock department shelves, match UPC codes to shelf tags, and ensure products face forward.
  • Keep the work area and department clean and safe.
  • Follow and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Operate, clean, and maintain department equipment safely and competently.
  • Promote new products and weekly specials through merchandising and displays.
  • Monitor the department for potential security issues and report concerns to department or store management.
  • Complete additional management-assigned tasks, assist other stores or departments as needed, and gain new skills when necessary.
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