About The Position

The Deli Clerk assists customers with their shopping experience, provides kitchen assistance as needed, and follows sanitary and health-related protocols. The position formally reports to the Deli Manager and is non-exempt. A food handling permit must be obtained within the first 14 days of employment, and the employee must complete ongoing training and development listed on the Cosentino’s Learning Plan. A high school diploma or equivalent is preferred.

Requirements

  • Obtain a food handling permit within the first 14 days of employment.
  • Complete ongoing training and development listed on the Cosentino’s Learning Plan.
  • Demonstrate basic math and reading skills required for the position.
  • Demonstrate verbal and interpersonal skills necessary for positive customer and peer interactions.
  • Safely and competently operate, clean, and maintain equipment.
  • Be able to reach overhead with both arms up to 74 inches, twist at the waist, and lift objects weighing up to 5 lbs.
  • Be able to push and pull grocery items with a peak force of up to 10 lbs.
  • Be able to stand and walk for long periods on hard surfaces.
  • Occasionally lift and carry up to 35 lbs.
  • Be able to bend and squat, sometimes to floor level.
  • Be able to work in colder grocery coolers and freezers.

Nice To Haves

  • High school diploma or equivalent.
  • Ability to climb a ladder, possibly up to 5 feet.

Responsibilities

  • Clean equipment, food preparation areas, dishes, and utensils in accordance with food safety guidelines.
  • Empty and clean trash receptacles.
  • Assist the prep cook and kitchen as needed.
  • Follow product rotation procedures and monitor product dates.
  • Keep coolers, freezers, and preparation areas clean and ready for deliveries.
  • Unload incoming shipments promptly and stock items in designated areas without damaging merchandise.
  • Meet or exceed productivity standards for team and individual results.
  • Learn department products to answer customer questions accurately and courteously.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Know and implement Cosentino’s Customer Service Standards.
  • Operate, clean, and maintain equipment safely and competently.
  • Follow and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Use verbal and interpersonal skills to support positive customer and peer interactions.
  • Promote department sales by suggesting additional products and offering samples.
  • Create attractive display cases that promote sales and showcase products.
  • Complete additional tasks identified by management, assist other stores or departments as needed, and gain new skills when necessary.
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