About The Position

The Seafood Manager leads all aspects of the Seafood team to support customers’ shopping experience, promote company growth, and deliver the products and service Cosentino customers expect. The role oversees department operations, team performance, customer service, merchandising, inventory, product preparation, sanitation, and safety. This exempt position formally reports to the Meat Manager.

Requirements

  • Valid driver’s license required for deliveries.
  • Food handling permit required within the first 14 days of employment.
  • At least one year of previous experience working in a retail seafood setting.
  • Completion of ongoing training and development listed on the Cosentino Learning Plan.
  • Ability to set and implement department strategy and operational goals.
  • Strong verbal and interpersonal skills for positive customer and peer interactions.
  • Basic math and reading skills.
  • Ability to perform the physical requirements of the role, including lifting, pushing, pulling, reaching, bending, squatting, standing, and walking for extended periods.
  • Ability to work in colder conditions in grocery coolers and freezers.

Nice To Haves

  • High school diploma or equivalent.

Responsibilities

  • Develop and implement strategies for operational excellence, including labor management, profit and sales analysis, and corporate operational goals.
  • Communicate department goals to team members and implement plans to achieve them.
  • Directly supervise, motivate, and respectfully manage department team members.
  • Coach employees, take corrective action, conduct performance evaluations, and address employee relations issues, working with Human Resources when needed.
  • Promote teamwork, high morale, positive communication, and recognition.
  • Interview candidates and hire qualified team members.
  • Create schedules that balance customer service needs with labor cost management.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Follow Cosentino Customer Service Standards and provide accurate, courteous answers to customer questions.
  • Promote new items and weekly specials through merchandising and displays.
  • Manage inventory, including counting, tracking, planning, and ordering products.
  • Follow proper techniques for cutting and preparing products for display.
  • Meet or exceed productivity standards.
  • Monitor expiration dates, rotate products, and remove damaged, unsaleable, or returnable products according to procedures.
  • Change shelf tags and display price markers, and label or price merchandise accurately.
  • Maintain a clean and safe work area and department.
  • Operate, clean, and maintain equipment safely and competently.
  • Follow and ensure team compliance with health regulations, sanitation guidelines, and safety procedures.
  • Assist customers at the counter by weighing, wrapping, and pricing selected items.
  • Unload, sort, and stock shipments without damaging merchandise.
  • Stock shelves neatly, match UPC codes to shelf tags, and face products toward customers.
  • Monitor the department for security concerns and report them to department or store management.
  • Ensure new employees receive orientation and training.
  • Complete additional management-assigned tasks, assist other stores or departments as needed, and develop new skills.
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