About The Position

The Seafood Clerk assists customers with their shopping experience by receiving, cutting, and serving seafood products efficiently and courteously. The position reports to the Seafood Manager and is non-exempt. A food handling permit must be obtained within the first 14 days of employment, and the employee must complete ongoing training and development listed on the Cosentino Learning Plan. A high school diploma or equivalent is preferred. The role involves preparing and displaying seafood, monitoring product dates and condition, maintaining inventory records and pricing, serving customers at the counter, and keeping the department clean, safe, and properly stocked. The Seafood Clerk follows department and store policies, health and sanitation regulations, and safety procedures, and operates, cleans, and maintains equipment safely. The job requires standing and walking for extended periods on hard surfaces, working in coolers and freezers, and performing tasks involving reaching, lifting, pushing, pulling, bending, and squatting. Occasional ladder climbing may be required.

Requirements

  • Obtain a food handling permit within the first 14 days of employment.
  • Complete ongoing training and development listed on the Cosentino Learning Plan.
  • Follow proper food preparation, health, sanitation, and safety procedures.
  • Demonstrate verbal and interpersonal skills for positive customer and peer interactions.
  • Demonstrate basic math and reading skills.
  • Be able to operate, clean, and maintain equipment safely and competently.

Nice To Haves

  • High school diploma or equivalent.
  • Ability to climb a ladder, possibly up to 5 feet.

Responsibilities

  • Follow proper techniques for cutting and preparing items for display cases.
  • Monitor product expiration dates and rotate products appropriately.
  • Identify and remove damaged, unsaleable, or returnable products and follow damage-claim procedures.
  • Count and record merchandise as part of the inventory process.
  • Change shelf tags and display price markers, and label and price merchandise accurately and promptly.
  • Know department items, procedures, and policies to answer customer questions accurately and courteously.
  • Assist customers at the counter by weighing, wrapping, and pricing selected items.
  • Meet or exceed productivity standards and contribute to team and individual results.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Implement Cosentino Customer Service Standards.
  • Unload and sort incoming shipments promptly and stock products in designated areas without damage.
  • Stock department shelves neatly, match UPC codes to shelf tags, and face products toward customers.
  • Keep the work area and department clean and safe for customers and coworkers.
  • Comply with and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Operate, clean, and maintain equipment safely and competently.
  • Promote new items and weekly specials through merchandising and displays.
  • Monitor the department for potential security issues and report concerns to department or store management.
  • Complete additional tasks identified by management, assist other stores or departments as needed, and gain new skills when necessary.
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