About The Position

The Day Clerk assists customers with their shopping experience by stocking shelves and displays efficiently, in a friendly and courteous manner. The position formally reports to the Store Director and is non-exempt. The clerk unloads and sorts deliveries, stocks merchandise, supports inventory, maintains department cleanliness and safety, and provides customer assistance. The role requires working in grocery coolers and freezers and performing physical tasks such as lifting, pushing, pulling, reaching, bending, and standing for extended periods.

Requirements

  • Complete ongoing training and development listed in the Cosentino Learning Plan.
  • Demonstrate the basic math and reading skills required for the position.
  • Demonstrate verbal and interpersonal skills for positive customer and peer interactions.
  • Be able to operate, clean, and maintain equipment safely and competently.
  • Be able to perform the listed physical duties, including reaching, twisting, lifting, pushing, pulling, standing, walking, bending, and squatting.
  • Be able to work in the colder conditions of grocery coolers and freezers.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Ability to climb a ladder, possibly up to 5 feet.

Responsibilities

  • Implement the Cosentino Customer Service Standards.
  • Unload and sort incoming shipments and stock merchandise in designated areas without damaging it.
  • Keep back room and cooler/freezer areas neat and ready for deliveries.
  • Stock grocery shelves by matching UPC codes to shelf tags and using the face-front display method.
  • Accurately count and record merchandise to support inventory.
  • Change shelf tags and display price markers, and label or price-mark merchandise with missing UPC codes.
  • Identify damaged, unsaleable, or returnable products, remove them, and follow damage-claim procedures.
  • Operate, clean, and maintain equipment safely and competently.
  • Meet or exceed productivity standards for team and individual results.
  • Monitor expiration dates and properly rotate advertised items.
  • Keep the work area and department clean and safe for customers and coworkers.
  • Comply with and encourage other team members to comply with health regulations, sanitation guidelines, and safety procedures.
  • Use verbal and interpersonal skills to interact positively with customers and peers.
  • Use the basic math and reading skills required for the position.
  • Know department items, procedures, and policies to answer customer questions accurately and courteously.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Complete additional management-assigned tasks, assist other stores or departments as needed, and develop new skills when necessary.
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