SDR Manager

memoryBlue • Dallas, TX

20d • Onsite

About The Position

memoryBlue is seeking an experienced sales development leader to join its Delivery team. The role combines hands-on people leadership with strategic client partnership, balancing SDR development, campaign performance, client communication, and operational execution. The manager will work across different technology markets, products, and go-to-market strategies, learning each client’s business and determining what is and is not working. Success is measured by SDR performance and development, pipeline outcomes for clients, and the health and retention of the client portfolio.

The manager will lead and develop SDRs, oversee approximately four client campaigns, own relationships with assigned clients, and support staffing and operational execution. The role is described as on-site, Monday through Friday. The posting contains inconsistent office locations: it lists Dallas, TX in the role details and Denver in the required qualifications, while also referring to the Delivery team in Tysons.

Requirements

• At least one year of successful experience as an SDR or BDR in a B2B sales environment, preferably in technology.
• At least one to two years of experience directly managing, coaching, or developing SDRs or other early-career sales professionals.
• Demonstrated success coaching individuals to achieve measurable performance improvement.
• Experience managing KPIs such as activity, connection rates, meetings booked and held, conversion rates, and pipeline generation.
• Strong client-facing communication and relationship management skills.
• Ability to present performance insights, manage expectations, and navigate challenging conversations.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to lead a team of SDRs while managing the performance and priorities of four client campaigns.
• A proactive, accountable leadership style and willingness to stay close to day-to-day execution.
• Ability to work on-site in the Denver office.

Nice To Haves

• Experience in sales outsourcing, an agency, professional services, staffing, or another multi-client environment.
• Experience supporting multiple products, industries, buyer personas, or go-to-market strategies.
• Familiarity with Salesforce, sales engagement platforms, LinkedIn Sales Navigator, ZoomInfo, and sales performance reporting.
• Experience advising senior client stakeholders or supporting client retention and account growth.

Responsibilities

• Lead, coach, and develop a team of SDRs.
• Set clear expectations and foster accountability, continuous learning, and collaboration.
• Conduct regular one-on-ones, call coaching, performance reviews, and career development conversations.
• Use data and frontline observations to identify performance gaps and provide actionable coaching.
• Develop SDRs into consistent performers and prepare high-potential team members for future opportunities.
• Oversee the strategy, performance, and health of approximately four client campaigns.
• Translate client objectives into SDR priorities, campaign strategies, and success criteria.
• Develop an understanding of each client’s product, target market, buyer personas, and value proposition.
• Monitor activity, connection rates, meetings booked and held, conversion rates, meeting quality, and pipeline progression.
• Identify performance trends and improve targeting, messaging, outreach playbooks, and SDR execution.
• Ensure campaign activity produces qualified conversations and measurable pipeline outcomes.
• Serve as the primary relationship owner for assigned clients.
• Lead regular client meetings and provide clear, data-backed updates on performance, risks, and opportunities.
• Set expectations, communicate challenges proactively, and ensure commitments are followed through.
• Recommend changes to clients that can improve campaign results.
• Support client satisfaction, retention, and program longevity, and identify opportunities to expand successful partnerships.
• Partner with Recruiting and Training to interview, onboard, and ramp SDRs.
• Anticipate staffing needs and support backfills, campaign transitions, and team expansions.
• Allocate SDR capacity based on client needs, individual skills, performance, and business priorities.
• Maintain accurate campaign, pipeline, performance, and client health reporting.
• Monitor campaign scope, staffing, and utilization to support delivery and account profitability.
• Collaborate with Sales, Operations, Recruiting, Training, and leadership to resolve issues and improve outcomes.

Benefits

• Professional growth and meaningful career opportunities.
• Empowerment to make decisions, solve complex challenges, influence client strategy, and shape the next generation of sales professionals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed