SDR Manager

NinjaOne•Austin, TX

3d•Hybrid

About The Position

As an SDR Manager at NinjaOne, you will lead a high-performing team responsible for consistent month-over-month pipeline growth. This hands-on leadership role includes hiring, coaching, and developing SDR talent while fostering a culture of curiosity, accountability, and continuous learning. You will motivate the team to exceed targets, refine outbound strategy, and generate high-quality opportunities for Account Executives. You will work closely with sales and marketing leadership to align goals, optimize workflows, and build a sales development engine that supports NinjaOne’s growth and expansion. The position is based in Austin, Texas, and is hybrid. Employees are expected to work in the office on Monday, Tuesday, and Thursday, plus additional days as required. NinjaOne unifies IT for nearly 40,000 customers in more than 140 countries. Its Unified IT Operations Platform combines endpoint management, autonomous patching, backup, and remote access in one console. The company emphasizes customer success and reports a 98% customer satisfaction score for more than five years.

Requirements

At least 2 years of experience leading an SDR team and at least 1 year of experience as an SDR.
Proven success consistently exceeding quota as both an individual contributor and a leader.
Skill in hiring, coaching, and developing top-performing talent.
Strong understanding of SDR metrics, KPIs, and data-driven performance management.
Exceptional communication skills and ability to influence and build cross-functional alignment.
Highly organized and adaptable, with the ability to manage multiple priorities.
Proficiency in Salesforce.
Energetic, motivated, and passionate about growth and team success.
Embody NinjaOne’s core values—Curiosity, Integrity, Kindness, Humility, and Innovation—and foster them in the team.

Nice To Haves

Experience with Salesloft and other sales tools.

Responsibilities

Hire, coach, and develop a high-performing team of SDRs.
Build and execute strategies to consistently generate quality demos and pipeline.
Develop team skills in sales tactics, product knowledge, and industry expertise.
Track, analyze, and report weekly activity and results.
Motivate and engage the team through incentives and recognition.
Partner with Sales and Marketing to refine campaigns and lead generation.
Oversee SDR-specific promotions and outbound initiatives.
Continuously improve processes, tools, and conversion efficiency.
Perform other duties as needed.