Scooper - Hayes $19.61 + avg. $7.46 tips!

Salt & Straw•San Francisco, CA

2d•$20 - $20•Onsite

About The Position

Salt & Straw is hiring a Scooper to create memorable guest experiences and help the shop run smoothly. The role involves welcoming guests, guiding them through flavors, sharing ingredient stories, and providing samples, while delivering kind and attentive hospitality in a fast-paced environment. Scoopers also prepare and serve products, process transactions and orders, and maintain food safety, cleanliness, and organization standards. The position is part-time at the Hayes shop in San Francisco, California.

Requirements

Must be at least 16 years old.
Able to work evenings, weekends, and holidays.
Able to work at least three shifts per week, including two closing shifts.
Enjoy working with people and creating memorable guest experiences.
Strong communication skills and a positive attitude.
Able to thrive in a fast-paced environment and stay busy.
Work well as part of a team and support coworkers.
Curious, dependable, and eager to learn.
Comfortable discussing flavors, offering samples, and engaging with guests.
The role involves exposure to common food allergens, including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood.

Nice To Haves

Experience in food service, retail, coffee, restaurants, hospitality, or customer service; preferred but not required.

Responsibilities

Deliver exceptional customer service and create welcoming experiences for guests.
Share flavor stories, offer samples, and help guests discover flavors.
Scoop ice cream, make waffle cones, operate the register, and support daily shop operations.
Greet guests, answer questions, and help guide the flow of the shop.
Accurately process transactions and assist with online and delivery orders.
Prepare products according to recipes and quality standards.
Restock ice cream, supplies, and retail products throughout the shift.
Maintain food safety, cleanliness, and organization standards across the shop.
Support dishwashing, cleaning, and other operational tasks.
Collaborate with teammates to create a positive and supportive environment.

Benefits

Optional earned wage access.
401(k) match after three months, including for part-time team members.
Medical, dental, and vision benefits may become available upon meeting eligibility requirements.
Free, 24/7 access to licensed mental health professionals for team members and their families.
Flexible scheduling.
Paid sick time.
Paid parental leave.
Paid voting time.
Up to $1,800 annually in educational assistance.
Opportunities to grow into Shift Coordinator, Assistant General Manager, and General Manager roles.
30% team discount.
Early access to flavors before public release.
Pet insurance.
Additional wellness benefits.
Flexible spending accounts.
Commuter benefits.