Scooper - Aventura $15.00 + avg. $7.48 tips!
About The Position
Salt & Straw is hiring Scoopers to create memorable guest experiences and help the shop run smoothly. The role involves guiding guests through flavors, sharing ingredient stories, offering samples, and creating meaningful connections through warm, attentive hospitality. Scoopers also scoop ice cream, make waffle cones, operate the register, process transactions, assist with online and delivery orders, prepare products to recipes and quality standards, restock products and supplies, and maintain food safety, cleanliness, and organization. The position requires working at least three shifts per week, including two closing shifts, and availability for evenings, weekends, and holidays. The work environment contains common food allergens, including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood.
Requirements
- Must be at least 16 years old.
- Must be able to work evenings, weekends, and holidays.
- Must be able to work at least three shifts per week, including two closing shifts.
- Enjoy working with people and creating memorable guest experiences.
- Strong communication skills and a positive attitude.
- Ability to thrive in a fast-paced environment and stay busy.
- Ability to work as part of a team and support coworkers.
- Curiosity, dependability, and eagerness to learn.
- Comfort discussing flavors, offering samples, and engaging with guests.
- Food service, retail, coffee, restaurant, hospitality, or customer service experience is preferred but not required.
Nice To Haves
- Food service, retail, coffee, restaurant, hospitality, or customer service experience.
Responsibilities
- Deliver exceptional customer service and create welcoming experiences for guests.
- Share flavor stories, offer samples, and help guests discover flavors.
- Scoop ice cream, make waffle cones, operate the register, and support daily shop operations.
- Greet guests, answer questions, and help guide the flow of the shop.
- Process transactions accurately and assist with online and delivery orders.
- Prepare products according to recipes and quality standards.
- Restock ice cream, supplies, and retail products throughout the shift.
- Maintain food safety, cleanliness, and organization standards across the shop.
- Support dishwashing, cleaning, and other operational tasks.
- Collaborate with teammates to create a positive and supportive environment.
Benefits
- Competitive pay, with an advertised rate of $15.00 per hour plus average tips of $7.48.
- Optional earned wage access.
- 401(k) match after three months, including for part-time team members.
- Medical, dental, and vision benefits may become available upon meeting eligibility requirements.
- Free 24/7 access to licensed mental health professionals for team members and their families.
- Flexible scheduling.
- Paid sick time.
- Paid parental leave.
- Paid voting time.
- Up to $1,800 annually in educational assistance.
- Opportunities to grow into Shift Coordinator, Assistant General Manager, and General Manager roles.
- 30% team discount.
- First dibs on flavors before they are available to the public.
- Pet insurance.
- Additional wellness benefits.
- Flexible spending accounts.
- Commuter benefits.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
