About The Position

Salt & Straw is hiring seasonal Scoopers to create memorable guest experiences at its Disney World location. Scoopers serve ice cream while helping guests explore flavors, learn about ingredients, and feel welcome. The role also supports the shop’s daily operations, food preparation, order fulfillment, cleanliness, and teamwork. Applicants should be at least 16 years old and able to work at least three shifts per week, including two closing shifts, as well as evenings, weekends, and holidays. Relevant food service, retail, coffee, restaurant, hospitality, or customer service experience is preferred but not required. The workplace contains common food allergens, including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood.

Requirements

  • Must be at least 16 years old.
  • Must be able to work at least three shifts per week, including two closing shifts.
  • Must be able to work evenings, weekends, and holidays.
  • Enjoy working with people and creating memorable guest experiences.
  • Strong communication skills and a positive attitude.
  • Ability to thrive in a fast-paced environment and stay busy.
  • Ability to work as part of a team and support coworkers.
  • Curiosity, dependability, and eagerness to learn.
  • Comfort discussing flavors, offering samples, and engaging with guests.

Nice To Haves

  • Food service, retail, coffee, restaurant, hospitality, or customer service experience; preferred but not required.

Responsibilities

  • Deliver exceptional customer service and create welcoming experiences for guests.
  • Share flavor stories, offer samples, and help guests choose flavors.
  • Scoop ice cream, make waffle cones, operate the register, and support daily shop operations.
  • Greet guests, answer questions, and help guide the flow of the shop.
  • Process transactions accurately and assist with online and delivery orders.
  • Prepare products according to recipes and quality standards.
  • Restock ice cream, supplies, and retail products throughout the shift.
  • Maintain food safety, cleanliness, and organization standards.
  • Support dishwashing, cleaning, and other operational tasks.
  • Collaborate with teammates to create a positive and supportive environment.

Benefits

  • Competitive pay, including an advertised base rate of $15.00 plus average tips of $10.06.
  • Optional earned wage access.
  • 401(k) match after three months, including for part-time team members.
  • Medical, dental, and vision benefits may be available upon meeting eligibility requirements.
  • Free, 24/7 access to licensed mental health professionals for team members and their families.
  • Flexible scheduling.
  • Paid sick time.
  • Paid parental leave.
  • Paid voting time.
  • Up to $1,800 annually in Educational Assistance.
  • Opportunities to grow into Shift Coordinator, Assistant General Manager, and General Manager roles.
  • 30% team discount.
  • Early access to flavors before the public.
  • Pet insurance and additional wellness benefits.
  • Flexible Spending Accounts.
  • Commuter benefits.
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