Seasonal Scooper - Lincoln Road $15.00 + avg. $7.48 tips!

Salt & Straw • Miami Beach, FL

7d

About The Position

Salt & Straw is hiring Scoopers to create memorable guest experiences and help the shop run smoothly. Scoopers welcome guests, guide them through flavors, share ingredient stories, offer samples, and build meaningful connections. The role includes scooping ice cream, making waffle cones, operating the register, preparing products to recipes and quality standards, and supporting in-store, online, and delivery orders. Scoopers also restock products and supplies, maintain food safety and cleanliness, assist with dishwashing and other operational tasks, and collaborate with teammates to foster a positive work environment.

The posting is for a seasonal Scooper at Lincoln Road. Candidates must be at least 16, able to work evenings, weekends, and holidays, and available for at least three shifts per week, including two closing shifts. Food allergens including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood are present in the work environment.

Requirements

• Must be at least 16 years old.
• Must be able to work evenings, weekends, and holidays.
• Must be able to work at least three shifts per week, including two closing shifts.
• Enjoy working with people and creating memorable guest experiences.
• Strong communication skills and a positive attitude.
• Thrive in a fast-paced environment and enjoy staying busy.
• Work well as part of a team and support others.
• Be curious, dependable, and eager to learn.
• Be comfortable discussing flavors, offering samples, and engaging with guests.
• Work in an environment where common food allergens are present, including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood.

Nice To Haves

• Food service, retail, coffee, restaurant, hospitality, or customer service experience is preferred but not required.

Responsibilities

• Deliver exceptional customer service and create welcoming experiences for guests.
• Share flavor stories, offer samples, and help guests discover flavors.
• Scoop ice cream, make waffle cones, operate the register, and support daily shop operations.
• Greet guests, answer questions, and help guide the flow of the shop.
• Process transactions accurately and assist with online and delivery orders.
• Prepare products according to recipes and quality standards.
• Restock ice cream, supplies, and retail products throughout the shift.
• Maintain food safety, cleanliness, and organization standards.
• Support dishwashing, cleaning, and other operational tasks.
• Work collaboratively with teammates to create a positive and supportive environment.

Benefits

• Optional earned wage access.
• 401(k) match after three months, including for part-time team members.
• Medical, dental, and vision benefits may become available upon meeting eligibility requirements.
• Free 24/7 access to licensed mental health professionals for team members and their families.
• Flexible scheduling.
• Paid sick time.
• Paid parental leave.
• Paid voting time.
• Up to $1,800 annually in educational assistance.
• Opportunities to grow into Shift Coordinator, Assistant General Manager, and General Manager roles.
• 30% team discount.
• First dibs on flavors before the public.
• Pet insurance.
• Additional wellness benefits.
• Flexible spending accounts.
• Commuter benefits.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed