Seasonal Scooper - Lincoln Road $15.00 + avg. $7.48 tips!

Salt & Straw•Miami Beach, FL
•$15 - $15•Onsite

About The Position

Salt & Straw is hiring Seasonal Scoopers for its Lincoln Road shop in Miami Beach, Florida. Scoopers create memorable guest experiences by offering welcoming service, sharing flavor stories, providing samples, and helping guests choose flavors. They also support daily shop operations in a fast-paced, team-oriented environment. The position pays $15.00 per hour, with average tips of $7.48. Scoopers prepare and serve products according to recipes and quality standards, handle transactions and online or delivery orders, replenish supplies, and help keep the shop clean, organized, and compliant with food safety standards. The role requires availability for evenings, weekends, and holidays, and at least three shifts per week, including two closing shifts. The shop environment may include common food allergens, including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood. Salt & Straw states that it is an equal opportunity employer and participates in E-Verify.

Requirements

  • Must be at least 16 years old.
  • Must be able to work evenings, weekends, and holidays.
  • Must be able to work at least three shifts per week, including two closing shifts.
  • Enjoy working with people and creating memorable guest experiences.
  • Strong communication skills and a positive attitude.
  • Ability to thrive in a fast-paced environment and stay busy.
  • Ability to work as part of a team and support teammates.
  • Curiosity, dependability, and eagerness to learn.
  • Comfort discussing flavors, offering samples, and engaging with guests.
  • Must work in an environment where common food allergens are present, including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood.

Nice To Haves

  • Food service, retail, coffee, restaurant, hospitality, or customer service experience is preferred but not required.

Responsibilities

  • Deliver exceptional customer service and create welcoming experiences for guests.
  • Share flavor stories, offer samples, and help guests discover flavors.
  • Scoop ice cream, make waffle cones, operate the register, and support daily shop operations.
  • Greet guests, answer questions, and help guide the flow of the shop.
  • Accurately process transactions and assist with online and delivery orders.
  • Prepare products according to recipes and quality standards.
  • Restock ice cream, supplies, and retail products throughout the shift.
  • Maintain food safety, cleanliness, and organization standards across the shop.
  • Support dishwashing, cleaning, and other operational tasks.
  • Work collaboratively with teammates to create a positive and supportive environment.

Benefits

  • Optional earned wage access.
  • 401(k) match after three months, including for part-time team members.
  • Medical, dental, and vision benefits may become available upon meeting eligibility requirements.
  • Free, 24/7 access to licensed mental health professionals for team members and their families.
  • Flexible scheduling.
  • Paid sick time.
  • Paid parental leave.
  • Paid voting time.
  • Up to $1,800 annually in educational assistance.
  • Opportunities to grow into Shift Coordinator, Assistant General Manager, and General Manager roles.
  • 30% team discount.
  • First dibs on flavors before the public.
  • Pet insurance.
  • Additional wellness benefits.
  • Flexible spending accounts.
  • Commuter benefits.
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