Scheduling Specialist - PRN

Nuclear Care Partners•Grand Junction, CO

About The Position

The NCP Scheduling Specialist ensures the branch maintains a robust staffing plan that provides coverage for patient needs and complies with applicable state and federal requirements. The specialist generates, manages, and updates branch schedules, adjusting them for census fluctuations, call-offs, and planned absences. The role supports a positive environment through commitment to NCP’s vision and values and reports to the branch Clinical Director. The specialist coordinates patient visits and staff schedules, develops monthly schedules for 100 or more employees, supports consistent caregiver assignments, manages the branch on-call schedule, monitors nursing hours, and responds to staffing disruptions. The role also includes weekly patient and family check-ins, assistance with local recruitment as needed, and timely communication about schedule changes. The position has no supervisory responsibilities.

Requirements

At least 2 years of scheduling experience in a clinical or healthcare organization.
Excellent writing, organizational, and time-management skills.
Ability to work independently, multitask, prioritize, and function in a team environment.
Professional, courteous, customer-oriented demeanor; discretion, trustworthiness, and high integrity.
Excellent computer and internet skills.
Strong customer-service skills and ability to build longer-term relationships with patients.
A can-do attitude and ability to influence staff to fill call-off shifts.
Self-motivation and ability to manage details carefully.
Responsiveness and ability to solve problems quickly.
Ability to bend and lift as required for effective patient-related care.
Flexibility and commitment to scheduling, including when after-hours or last-minute situations arise.

Nice To Haves

Associate’s degree preferred.

Responsibilities

Generate, manage, and update the branch schedule, adjusting for census fluctuations, call-offs, and planned absences.
Coordinate with branch leadership to ensure patient visits are scheduled and staff are informed of their schedules.
Develop monthly schedules for 100 or more employees.
Maintain consistent caregiver schedules for patients and desirable schedules for nurses and aides.
Manage the branch on-call schedule, particularly for 24-hour patients.
Monitor reports of daily nursing hours utilized by the branch.
Manage call-offs, missed visits, and late staff, coordinating with branch leaders regarding patterns and trends.
Maintain a pool of staff to cover call-off shifts and address coverage situations promptly and effectively.
Review approved time-off requests and schedule patients accordingly, including for vacations, leaves of absence, and unpaid time off.
Conduct weekly check-ins with patients and families to identify schedule changes or needs.
Assist with local recruitment efforts as needed, including recruitment events and candidate screening, and work with the recruiting team to fill staffing gaps.
Communicate schedule changes promptly and ensure staff and patients are aware of them.
Solve problems quickly while maintaining professionalism and customer service.
Perform other duties as assigned.
Maintain regular attendance and punctuality, cooperate with others, and act honestly.