Scheduling Specialist - PRN

Nuclear Care Partners • Grand Junction, CO

7d

About The Position

The NCP Scheduling Specialist ensures the branch has a robust staffing plan that provides coverage for patient needs and complies with applicable state and federal requirements. The specialist generates, manages, and updates the branch schedule, adjusting it for census fluctuations, call-offs, and planned leave. The position reports to the branch Clinical Director and supports NCP’s vision and values by helping create positive environments. The role develops monthly schedules for 100 or more employees and works with branch leaders and the recruiting team to address staffing needs. It also involves regular communication with patients, families, and staff, including weekly patient and family check-ins about scheduling needs. This position has no supervisory responsibilities.

Requirements

• At least 2 years of scheduling experience in a clinical or healthcare organization.
• Excellent writing, organizational, and time-management skills.
• Ability to work independently, multitask, prioritize, and function in a team environment.
• Professional, courteous, and customer-oriented demeanor; discretion, trustworthiness, and a high level of integrity.
• Excellent computer and internet skills.
• Strong customer-service skills and a patient-first approach, including the ability to build longer-term relationships with patients.
• A can-do attitude and ability to influence staff to fill call-off shifts.
• Self-motivation and strong attention to detail.
• Ability to respond quickly to solve problems.
• Ability to bend and lift as required for effective patient-related care.
• Flexibility and commitment to scheduling, including when after-hours or last-minute situations arise.
• Regular attendance and punctuality, ability to cooperate with others, and honesty.

Nice To Haves

• Associate’s degree is preferred.

Responsibilities

• Generate, manage, and update the branch schedule, adjusting for census fluctuations, call-offs, and planned leave.
• Ensure patient visits are scheduled and staff are informed of their schedules, working under the direction of the branch leader.
• Develop monthly schedules for 100 or more employees.
• Maintain consistent caregiver schedules for patients and desirable schedules for nurses and aides.
• Manage the branch on-call schedule, specifically for 24-hour patients.
• Monitor daily nursing-hours-utilized reports for the branch.
• Manage call-offs, missed visits, and late staff, and coordinate with branch leaders about patterns and trends.
• Maintain a pool of staff to fill call-off shifts, respond to staffing gaps quickly, and monitor call-off situations for issues that may need resolution.
• Review approved time-off requests, including vacation, leaves of absence, and unpaid time off, and schedule patients accordingly.
• Communicate with patients, families, and staff to help ensure patients receive excellent care and service.
• Conduct weekly check-ins with patients and families to identify scheduling changes, such as different times or days.
• Assist with local recruitment efforts when needed, including recruitment events or candidate screening, and work with the recruiting team to fill staffing gaps.
• Solve problems promptly while maintaining professionalism and customer service.
• Communicate schedule changes promptly and ensure staff and patients are aware of them.
• Perform other duties as assigned.
• Maintain regular attendance and punctuality, cooperate with others, and act honestly.

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree